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Senior Customs Brokerage Supervisor (LCB)

Bay Area - So San Francisco - Nippon Express

Primary Duties and Responsibilities include:

  • Supervise all aspects of the Customs Brokerage Departmentís day to day operations
  • Responsible for file flow management and timely entry processing
  • Provide appropriate guidance/assistance to the brokerage staff, emphasis on: classification, valuation, correspondence and regulatory affairs
  • Oversight/Account Management for national accounts
  • Entry Auditing and reporting
  • Assist in New Client On-boarding and Regulatory Inquiries (i.e. P.O.A review, classification assistance, potential PGA and ADD/CVD applicability
  • Assist in the completion/assembly of periodic reporting
  • Respond to Overseas/Origin Inquires; In Person Client Interaction
  • Conduct performance reviews with Management Team; Record and report any HR related issues
  • Identify areas of opportunity to improve efficiencies and function


  • Licensed Customs Broker (Active License)
  • 3- 5 years of Management and/or Supervisory experience
  • 5-10 years of professional experience associated to Customs Brokerage
  • Proficiency in classification and valuation
  • Proficiency in ACE entry processing and Post Entry
  • Excellent written and verbal communication skills
  • High Level Attention to Detail, Organization Skills and Follow-through
  • Excellent Coaching and Motivational skills
  • Ability to Operate in a Time-Sensitive Environment
  • Integrity and Commitment to Customer Satisfaction
  • Operational Training, ISO and KPI Experience Preferred
  • Computer Literacy, including Experience with the Microsoft Office Suite

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