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Director of Operations

Company Overview:

Gainful ( ) makes personalized protein powder, delivered directly to your doorstep. Gainful was born from a simple realization: the fitness industry is inherently backward. More money is spent on telling people how they should look than on helping people reach their goals. We understand that everyone is unique. That’s why we created a product that helps you reach your goals – not set your goals for you.

Gainful launched in 2017 and is backed by some of the world's best venture investors, including Y Combinator, Soma Capital, Dorm Room Fund, and BrandProject.

Job Description:

This role is designed for a supply chain expert who would like to get in on the ground floor of a rapidly growing direct-to-consumer startup (currently 6 full-time employees). As Director of Operations, you will be in charge of:

  • Supply Chain: inventory management, ingredient sourcing, packaging procurement
  • Production: identify, negotiate, develop product alongside, and maintain ongoing communications with various co-manufacturers
  • Logistics: identify, negotiate, integrate, and maintain ongoing communications with various 3PL partners
  • Quality Control: regulatory licensing and compliance
  • P&L: costings, forecasting, analytics, metrics, reporting, cash flow management You will be expected to manage all of the above with a constant eye for cash flow improvement, margin expansion, and customer experience. This role also requires you to constantly source & evaluate new vendors for more efficient and more cost-effective production and fulfillment.

You’ll work directly with (and have equal say as) the co-founders on every matter concerning the production and fulfillment of our physical product. Day-to-day tasks & priorities will rarely stay constant, but we like it that way :)

Gainful recently closed a round of funding, and we’ve set aggressive growth milestones for 2019. Your role will change quickly as Gainful grows, and the expectation is that you will hire and lead a team.


  • 4+ years experience in operations, supply chain, or logistics
  • Experience working with 3PLs and contract manufacturers
  • Ability to thrive in unstructured environment with competing priorities
  • Extremely organized and process-oriented
  • Excellent communication skills (with remote teams & partners across time zones)
  • Relentless optimizer of cost & efficiency
  • Expert in Google Sheets and MS Excel


  • Experience in nutraceuticals, supplements, or food/bev
  • Bachelor’s Degree in business, supply chain, operations, or engineering (or MBA)
  • Experience at a high-growth startup, preferably a tech-enabled consumer brand


  • Location: 1161 Mission Street, San Francisco, CA 94103 (private WeWork office). Occasional work at our warehouse: 1020 Howard Ave, San Mateo, CA 94401
  • Occasional travel to visit our partners/vendors in all corners of the United States (and eventually abroad!)
  • Hours: Full time, unlimited PTO
  • Pay: competitive salary + equity
  • Benefits: Anthem Silver PPO Health Insurance (or cash health stipend)
  • Perks:
  • Lunch every other Friday
  •  Dog-friendly office
  • Free tea, fruit water, coffee, kombucha, beer
  • Unlimited Gainful product & swag
  • Visa sponsorship: Not available
  • Start Date: February 2019

To Apply:

Please submit your resume and LinkedIn profile to Please also include a brief description of why you will be perfect for this position

Gainful is an equal opportunity employer. Come as you are :)

Remember to mention you found this listing at



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