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Global Customs Lead

Customs in San Francisco, CA

To make global customs easy for everyone

The opportunity:

Flexport is experiencing massive growth with 1,000+ Flexporters across 14 global offices and warehouses. And we’re just getting started. The Customs team is focused on building automation through technology and ensuring that clients stay compliant - from strategy to execution - to support and fuel our exciting growth plans.

This is a great position for hard-working, driven, detail-oriented professionals who are looking to develop their career in the international trade industry. You'll be working alongside and learning from some of the smartest people in the logistics industry as we challenge the status quo and reduce the friction in global trade.

As our Global Customs Lead, you’ll join the most experienced team at Flexport, you will help lead our Customs Brokerage Team to ensure client success. Ready to challenge the status quoKeep reading!

You will:

  • Manage a Global Customs Team.
  • Explain and maintain up to date complex US import/export regulatory requirements to team members and/or clients concerning all the rules and regulations of the 19 CFR and be the bridge between clients and US Customs and Border Protection (CBP) and Participating Government Agencies (PGA’s).
  • Identify and collaborate with internal stakeholders in the development of key operational efficiencies through automation.
  • Own all aspects of managing and growing the Customs Brokerage organization in terms of day to day operations, account growth, and workload balancing.

You should have:

  • U.S. Customs broker license
  • BS/BA Degree and approximately 4 or more years of related work experience in the industry.
  • Experience leading a team to success.
  • The ability to recommend and drive decisions while ensuring compliance with customs regulations, rules, and policies.
  • The ability to understand challenges or underlying concerns, share ideas, and develop effective responses.
  • The ability to recommend and drive decisions while ensuring compliance with customs regulations, rules, and policies.
  • Must have strong mindset towards advancing programs using emerging technologies.

About Flexport:

We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019.

We are an equal opportunity employer and value diversity at our company.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Please email an updated resume to or apply directly through our website

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