Customs Compliance Manager
The Customs Compliance Manager is responsible for the direct oversight of the
Import/Export Administrators at site-specific business units (“SBU”s) within the
larger Consolidated Business Unit (“CBU”). This position oversees all aspects of
custom compliance related to the import and export of the client’s products
including, without limitation, adherence to applicable U.S. and non-U.S. laws
and regulations pertaining to international trade as well as ensuring compliance
with the client’s polices.
Customs Procedures and Oversight
- Develop and maintain CBU & SBU level policies and procedures for use
across the sites within the CBU driving toward standardization and LEAN
processes and procedures. These policies and procedures need to align and
support corporate-level policies and procedures.
- Oversee the actions of various site-level personnel related to customs
declarations, including personnel in Trade Compliance, Shipping, Receiving,
Customer Service, Purchasing, Logistics and other operational functions.
- To ensure a strong understanding of the business related to customs
compliance at each SBU within the CBU and in supporting the SBUs import
administrators this position will at a minimum visit all physical sites with
importing activity once per year. Additional, travel maybe required to align
with the objectives and responsibilities of this CBU position.
- Oversee the activities of the business’ customs broker.
- Provide standard operating procedures to the broker to ensure that the
business’ specific requirements are followed.
- Conduct a periodic review of the customs entries filed by the broker
Meet periodically with broker personnel.
- Maintain a list of the customs brokers to whom the businesses unit has
issued a power of attorney and for track the expiration and renewal dates.
Request new or Renewed POAs from Corporate.
- Provide information needed by the broker to make customs entry.
- Review broker data to ensure that all customs entries prepared by the
broker have been made according to the standard operating instructions and
to identify errors.
- Periodically run reports from the Customs ACE portal to review the entry
data for potential errors.
- Review weekly reports of entry data from Customs brokers for potential
errors. Review entry documents of all entries suspected to contain errors.
- Perform sample audits of customs entries, documenting any errors.
- Thoroughly investigate any reports received regarding any errors made in
connection with an importation. Determine the facts and circumstances
surrounding the suspected violation.
- Document entry errors and resolution and prepare a quarterly report of
such errors for the client.
- Notify CITC regarding recurring errors.
- Immediately notify the client of any inquiries or notices from Customs,
Census or other Governmental Agencies.
- Draft responses to governmental inquiry and present to the client for
- Develop and administer Customs-related training. Maintain records of
training sessions and participants.
- Perform annual self-assessment.
- Identify areas of risk within the organization and work with management
and the client on corrective action plans and implementation.
- Monitor previously identified, known areas of risk and progress on
- Maintain records and information in accordance with Customs
recordkeeping requirements and corporate policy.
- Ensure adequate controls are in place to monitor HTS (assigned by the
business) for accuracy.
- Train and advise SBU personnel on correct HTS classification procedures.
- Periodically audit the HTS classifications assigned.
- Oversee maintenance of HTS classifications in the local ERP system.
- Provide lists of imported articles and their corresponding HTS codes to
the customs broker and update as necessary.
- Ensure that the complete transaction value, including any additions to
the price actually paid or payable, is reported to Customs.
- Train and advise SBU personnel on correct valuation procedures.
- Audit the accuracy of the values being declared to Customs upon
- Meet regularly with various personnel to determine if any assists been
provided to suppliers and determine if the value must be declared to
- Identify any additional payments that must be declared to Customs.
- Work with the client to develop an appropriate alternate method of
appraisement for non-sale items.
Country of Origin
- Train and advise SBU personnel on correct country of origin
- Ensure that each BU maintains accurate country of origin in the ERP
system and on product labels.
- Sample imported articles to review the origin marked on the boxes and on
- Ensure that the documentary and procedural requirements imposed on
merchandise entered under Chapter 98 are met.
- Monitor the application for, use and closure of ATA carnets.
Export Documentation and AES
- Oversee accuracy of export documents.
- Oversee accuracy of AES filings.
- Oversee maintenance of export records and information in accordance with
Customs recordkeeping requirements and corporate policy.
- Will be required to perform other duties as requested, directed or
Education and Experience:
- Bachelor’s degree or equivalent experience in customs compliance.
- Minimum five (5) years of directly related customs compliance
- Knowledge of U.S. Customs regulations required.
- Knowledge of U.S. export control regulations desired.
- Experience in the implementation and maintenance of a compliance program
including training, policies, guidelines and procedures.
- U.S. citizenship or lawful permanent resident status is required.
Job Knowledge, Skills and Abilities:
- The successful candidate must demonstrate competency in the following
- High ethical standards.
- U.S. Customs and Border Protection Regulations (Title 19, Code of
Federal Regulations). U.S. Foreign Trade Regulations (Title 15, Code Federal
Regulations, Part 30).
- Knowledge of customs regulations in countries other than the USA
- Harmonized Tariff and ECCN classification.
- Strong research and writing abilities.
- Strong interpersonal skills, ability to communicate effectively and
persuade and motivate others.
- Self-motivated. Ability to work independently with limited direction.
- Excellent organizational skills and ability to work well under stress.
- Accuracy and attention to detail.
- Proficiency using Windows Microsoft Office Suite: Excel reporting and
graphing skills and database proficiency desirable.
- No direct-line supervisor responsibilities.
- Dotted-line oversight of 9 SBU customs administrators.
- Prolonged periods of time on computer
- Some travel required – 20%
- Usual office working conditions free of disagreeable elements
- Minimal production environment
Personal Protective Equipment:
- Safety Glasses, as required by activity
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